As we continue to adapt and evolve to meet the changing needs of our disruptive world, we see the increasing and sizable prize ahead for those who are willing to work and think differently -- challenging traditional working relationships and being bold in the face of adversity.
In a traditional client-contractor model, the client ‘tells’, and we ‘do’.
And, we ‘do’ exceptionally well. We advise and deliver reliably, with integrity, and with all of our tools and resources that drive innovation and success.
But that traditional model has its limits. It inhibits our pioneering minds and hunger to deliver transformational value that questions the status quo. It hinders our ability to invest in and mobilise the best talent and experience that we’ve curated across our global organisation.
When we engage in a strategic partnership with our client, we can bring so much more to the table.
Together, we set a shared vision and ambition for our partnership and we integrate teams from both sides to leverage the knowledge, experience, and strength of both organisations in order to drive efficiency, increase value, and reduce costs.
Standing shoulder-to-shoulder like this achieves solutions that neither can do in isolation, and we create an empowering experience that people want to be part of.
A bold, new world demands disruptive thinking and brave action.
We’re making change possible and, more than that, we’re delivering a quantifiable difference to the economics and sustainability of our clients’ operations. And that’s something to be really excited about.
2020 has certainly been a volatile year, but despite the significant challenges it has presented, we recognise it as an opportunity to test our thinking and get really clear about what ‘collaboration’ means for us and our clients.
With that focus, we are strengthening our client relationships – working together in new ways and designing how we can both invest in a partnership that successfully navigates challenging markets and delivers sustainable solutions.
Over the coming weeks we will be sharing some of our partnership successes in the hope that it will keep inspiring and challenging us all to achieve more, deliver better, and create new possibilities.
President – Operations Services, Europe & Africa