Help@Hand

An important new service for you and your family

Being part of the Wood family means you are part of a team that cares about your wellbeing. Cares that you have someone who listens. Cares that you have all the support you need to succeed. Cares about you and those closest to you.

We think it’s important for us to provide you and your loved ones* with fast access to health and wellbeing support whenever it’s needed.

That’s why we’re really pleased to announce that you will shortly be receiving access to Help@hand.

Help@hand is a digital health and wellbeing service from Unum, our Group Income Protection provider. It is completely confidential and will provide you and your family* with access to health and wellbeing services via one easy-to-use app including:

  • Unlimited mental health support** from qualified mental healthcare professionals – no more cap on the number of sessions or issues per year.
  • 24/7, unlimited remote GP appointments – so you can get fast access to a doctor at a time convenient to you
  • A fully integrated Employee Assistance Programme, including a 24/7 helpline for emotional and practical support, as well as financial and legal support
  • Six 1-2-1 nutritional video consultations per year
  • Six 1-2-1 digitally delivered personal training sessions per year
  • 360 Wellbeing Score — take just four short assessments to get your score and unlock six 1-2-1 lifestyle coaching sessions per year
  • Physiotherapy — eight sessions a year shared between you and your partner
  • Medical second opinions
  • Savings and discounts for savings on weekly costs***
  • On-demand wellness content, plus our Wellbeing Calendar, which is packed with podcasts, articles, webinars and more to help manage your wellbeing

You have been sent a welcome email from help-at-hand@squarehealth.com. This explains how to download the app and provides a temporary password to get you started. If you have not received this, please contact Everything People at everythingpeople@woodplc.com with the subject ‘FOR REWARD: HELP@HAND’

The links below provide more detail of the services offered through Help@hand and how to get the most from this new benefit:

We hope that you find Help@hand to be a valuable addition to your Wood employee benefits package.


*Eligible family members include partner and children up to 18, or up to 24 if in full-time education. Eligibility may vary on services.

**For mild to moderate issues. Number of sessions subject to clinical appropriateness. Should the service be no longer suitable, users will be directed to alternative appropriate support.